1. Introduction
This Privacy Policy describes how Smartronics LLC ("we," "us," or "our"), the operator of Smartronic.solutions (the "Site"), collects, uses, and protects information when you visit or interact with the Site. By using the Site, you agree to the practices described in this Policy.
We take a minimal-collection approach to personal data. We do not run analytics, do not set tracking cookies, do not sell personal information, and do not share information with marketing partners. The sections below explain in detail what this means in practice.
2. Who We Are (Data Controller)
The data controller responsible for your personal information under this Policy is:
Smartronics LLC
1021 E Lincolnway, Unit 1313
Cheyenne, WY 82001
United States
Email: service@smartronic.solutions
3. Information We Collect
We collect very little personal information. The categories below describe everything we currently collect.
3.1 Information You Provide Voluntarily
If you contact us by email (for example, to ask a question, suggest a topic, or submit a correction), you will provide us with:
- Your email address
- Any name or other personal details you choose to include in your message
- The content of your message
We use this information only to read and respond to your message, and to follow up if your question requires additional information. We do not add email addresses received this way to any mailing list, and we do not share them with any third party.
3.2 Information Collected Automatically by Our Hosting Provider
The Site is hosted on a third-party hosting service (Hostinger). As is standard with virtually all web hosting, the hosting infrastructure may automatically log certain technical information when you visit the Site, including:
- Your IP address
- The type and version of your web browser
- The operating system you are using
- The pages you access on the Site and the date/time of your visit
- The website you visited immediately before ours (referrer)
This information is logged at the hosting level for purposes such as security monitoring, fraud prevention, and basic server diagnostics. We do not actively analyze these logs for marketing or behavioral profiling. Server logs are retained according to our hosting provider's standard policies.
3.3 What We Do Not Collect
At the time this Policy was last updated, Smartronic.solutions does not:
- Run Google Analytics, Microsoft Clarity, Facebook Pixel, Hotjar, or any other website analytics or behavioral-tracking tool
- Set advertising or marketing cookies on your device
- Display third-party advertisements that may track you across the web
- Operate any newsletter, email subscription, or user-account system
- Process payments or collect payment information of any kind
- Sell printers, services, or any other product through this Site
- Use forms that submit data to third-party services
4. Cookies and Similar Technologies
A "cookie" is a small text file stored by your web browser at the request of a website. Many websites use cookies for analytics, advertising, or to remember your preferences.
At the time this Policy was last updated, Smartronic.solutions does not set any first-party tracking, analytics, advertising, or personalization cookies of its own.
Our hosting provider's infrastructure (Hostinger / LiteSpeed) may set technical cookies that are strictly necessary for the website to function properly — for example, to deliver cached page content efficiently or for basic security purposes. These are commonly known as "strictly necessary cookies" under most privacy frameworks and do not track you for marketing.
You can configure your web browser to refuse all cookies or to alert you when a cookie is being set. Most browsers also offer a "Do Not Track" setting, which we will respect.
5. If We Add Analytics or Advertising in the Future
If we add web analytics, advertising, affiliate links, or other data-collection or marketing tools to the Site in the future, we will:
- Update this Privacy Policy before the new tools are activated, with the revision date noted at the top of this page
- Clearly describe what tools are being used (e.g., Google Analytics, Google AdSense), what data they collect, and for what purpose
- Add a cookie consent banner if required by applicable law
- Update the Disclaimer page to reflect any new commercial relationships
For example, if we add Google Analytics, that service would collect information such as your IP address (typically truncated for privacy), browser type, device information, pages viewed, and time spent on pages. Google's use of that information is governed by the Google Privacy Policy. We would only enable Google Analytics in a privacy-respecting configuration (e.g., with IP anonymization enabled).
6. How We Use Information
We use the limited information described above only for the following purposes:
- To respond to inquiries, feedback, and correction requests sent to us by email
- To maintain the security and proper functioning of the Site
- To comply with applicable legal obligations
We do not use your information for marketing, profiling, automated decision-making, or to sell to third parties.
7. How We Share Information
We do not sell, rent, trade, or otherwise transfer your personal information to outside parties for marketing purposes.
We may disclose information only in the following limited circumstances:
- Service providers: Our hosting provider (Hostinger) has access to server logs and hosted content as a necessary part of providing the hosting service.
- Legal obligations: We may disclose information if required to do so by law, subpoena, court order, or other valid legal process, or if we believe in good faith that disclosure is necessary to protect our legal rights, comply with a judicial proceeding, or respond to a government request.
- Business transfers: In the unlikely event that Smartronics LLC sells assets, merges, or undergoes a similar transaction, information held by us may be transferred to the acquirer. Any such transfer will be subject to this Policy or a successor policy with materially equivalent protections.
8. Data Retention
Emails you send to us are retained for as long as reasonably necessary to respond to your inquiry and for any subsequent reference, and may be retained longer if required for record-keeping, legal, or accounting purposes.
Hosting-level server logs are retained according to our hosting provider's standard retention practices.
You may request deletion of personal information you have provided to us by contacting us using the details in Section 12.
9. International Visitors
Smartronics LLC is based in the United States. If you access the Site from outside the United States, any information you submit to us will be transferred to and processed in the United States. By using the Site or contacting us, you consent to such transfer.
10. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
10.1 Rights of Residents in the European Economic Area (EEA), United Kingdom, and Switzerland (GDPR / UK GDPR)
If you are located in the EEA, the UK, or Switzerland, you have the following rights under applicable data protection law, subject to certain conditions and exceptions:
- Right of access: To request a copy of the personal information we hold about you.
- Right to rectification: To request that we correct inaccurate or incomplete personal information.
- Right to erasure: To request deletion of your personal information.
- Right to restrict processing: To request that we limit the processing of your personal information.
- Right to data portability: To receive your personal information in a structured, commonly used, machine-readable format.
- Right to object: To object to certain processing activities.
- Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.
- Right to lodge a complaint: With your local data protection supervisory authority.
To exercise any of these rights, please contact us using the details in Section 12.
10.2 Rights of California Residents (CCPA / CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (as amended by the California Privacy Rights Act):
- The right to know what personal information we collect about you and how we use it.
- The right to request deletion of personal information we have collected from you.
- The right to correct inaccurate personal information.
- The right to opt out of the sale or sharing of personal information (we do not sell or share personal information, so there is nothing to opt out of).
- The right not to be discriminated against for exercising any of these rights.
To exercise these rights, please contact us using the details in Section 12.
11. Children's Privacy
The Site is intended for a general adult audience and is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe a child under 13 has provided us with personal information, please contact us at the address in Section 12 and we will take steps to delete such information.
12. How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: service@smartronic.solutions
Smartronics LLC
Attn: Privacy
1021 E Lincolnway, Unit 1313
Cheyenne, WY 82001
United States
We aim to respond to all privacy-related requests within 30 days. Some requests may require us to verify your identity before we can act on them.
13. Security
We take reasonable technical and organizational measures to protect the information we hold against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other reasons. When we make material changes, we will update the "Last updated" date at the top of this page. Significant changes will be highlighted with prominent notice on the Site for a reasonable period. We encourage you to review this Policy periodically.
15. Governing Law
This Privacy Policy is governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-laws principles, except where the laws of your jurisdiction of residence (such as GDPR for EEA residents) provide rights or protections that apply to you.